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Shipping & Returns

Shipping Policy

We are dedicated to providing you with a delightful shopping experience, including efficient and reliable shipping. Below is our shipping policy to ensure you know what to expect.

 

Processing Time:

  • Orders are processed within 5 business days. Please note that during peak seasons or promotions, processing times may be slightly longer.

  • You will receive a confirmation email once your order is shipped, including a tracking number if applicable.


Shipping Rates:

  • Shipping rates are based on location and USPS shipping cost.

  • For orders over $50, enjoy free shipping as our way of saying thank you for your support!

 

Shipping Methods:

  • We use USPS for all domestic and international orders.

  • We do not ship tea or food products internationally at this time.

  • Domestic shipping typically takes 3-7 business days to reach you, depending on your location and chosen shipping method.

  • International shipping times vary by destination and may take 7-21 business days.

 

Order Tracking:

  • Once your order has shipped, you will receive an email with tracking information so you can monitor its journey to you.

 

Shipping Addresses:

  • Please ensure that your shipping address is correct and complete at checkout. We cannot be held responsible for delays or lost items due to incorrect or incomplete addresses.

 

Delivery Issues:
If your order does not arrive within the estimated delivery time or if you encounter any issues, please contact us at intuiteave@gmail.com as soon as possible. We will work with you to resolve any problems and ensure your satisfaction.
 

Return & Exchange Policy

Due to the handcrafted nature of our products, we generally do not accept returns or exchanges. However, if you receive a damaged or incorrect item, please reach out to us via email at intuiteave@gmail.com within 7 days of receiving your order so we can address the issue promptly.

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Thank you for choosing IntuiTEAve. We appreciate your patience and support as we prepare and ship your order with care.
Warm regards,
IntuiTEAve

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